Where these guidelines apply
These guidelines apply to Whiiso profiles, posts, messages, communities, live audio and video, bookings and other interactions through the platform. Whiiso is operated by Global Wave Technologies, Lagos, Nigeria, and is for adults aged 18 and over. Follow Nigerian law, our Terms and the reasonable rules of communities you join.
Be genuine and clear
Use an honest identity and describe opportunities, experience, prices and services accurately. Do not fabricate credentials, earnings, testimonials or engagement. Disclose paid promotions and material commercial relationships. An income example is not a promise of results; do not present it as guaranteed. Do not impersonate a person, business, public official or Whiiso employee.
Respect people and their privacy
No bullying, stalking, targeted harassment, threats of violence or discriminatory abuse. Do not expose someone’s address, contact details, private messages, intimate images or other private information without a lawful basis and the necessary permission. Respect boundaries, blocks and a request to stop contact. Criticism and disagreement must not become abuse.
Prevent exploitation and serious harm
Do not post child sexual-abuse material, sexual exploitation, trafficking, non-consensual intimate content or content soliciting sexual services from children. Do not promote terrorism, violent crime or credible threats, or encourage suicide or serious self-harm. Do not use Whiiso to sell illegal goods, distribute dangerous instructions for criminal activity or recruit people into unlawful schemes. Report immediate danger to the appropriate emergency services as well as to us.
Keep opportunities and transactions safe
No phishing, fraud, pyramid or Ponzi schemes, counterfeit payment receipts or deceptive investment offers. Never ask for another person’s password, payment PIN or one-time code. State the full offer, price, delivery arrangements and relevant cancellation terms before a purchase. Do not pressure someone to send money outside an agreed checkout or pretend that a test transaction is a real payment. Creators and hosts must honour their descriptions and applicable consumer rights.
Respect intellectual property
Share work you created or are entitled to use. Do not upload pirated courses, unauthorised recordings, copyrighted media or another creator’s work without permission or a lawful exception. Credit alone does not replace permission. Copyright complaints and responses are handled under Nigeria’s Copyright Act 2022 as described in our Terms.
Use messages and live rooms responsibly
Do not send spam, repeatedly contact someone who has declined, manipulate rankings or use bots to mislead others. In rooms, follow host instructions, avoid disruptive behaviour and do not share or record another person’s private conversation, voice, camera feed or screen without the required consent and lawful basis. Hosts and moderators should apply rules fairly, avoid abuse of their role and report serious issues to Whiiso.
Report, block and get help
Use Report on the relevant post or profile, the reporting form in Settings, or email support@whiiso.com with the content link or identifier and a concise explanation. Use Block to limit unwanted contact. For payment issues, include the reference, amount and date; for copyright or privacy concerns, include the information needed to assess your rights. Avoid reposting harmful material to publicise a complaint. Reports are reviewed in context and do not guarantee a particular outcome.
Enforcement and appeals
Depending on severity, context and repeated behaviour, we may warn a user, remove content, limit a feature, suspend an account or end access. We may take urgent action without advance notice to protect people or meet a legal duty, and preserve or disclose relevant records where lawfully required. Where appropriate and lawful, we explain the decision. To appeal, email support@whiiso.com with your account identifier, the decision and the reasons it should be reconsidered. We will review relevant information and correct mistakes. Do not evade restrictions, retaliate against reporters or submit deliberately false reports.
Changes to these guidelines
We may update these guidelines as risks, features or legal requirements change. The effective date appears above. Read these guidelines together with the Terms and Privacy Policy; nothing here removes a right or protection provided by Nigerian law.